BONUS POLICY
Last updated: 11/11/2024
LuckyJack24 offers a variety of bonuses to enhance your gaming experience. This Bonus Policy outlines the terms and conditions that apply to all bonuses and promotions offered on our platform. By participating in any bonus or promotion, you agree to the terms of this Bonus Policy.
1. General Terms
1.1. Eligibility
Bonuses are available only to registered users who meet the minimum age and jurisdiction requirements outlined in our Terms and Conditions. Each bonus or promotion may have specific eligibility criteria, detailed in the offer description.
1.2. One Bonus Per Account
Bonuses are limited to one per user, IP address, device, and household unless explicitly stated otherwise. We reserve the right to withhold any bonuses if they are claimed through duplicate accounts or fraudulent means.
1.3. Acceptance of Bonus Terms
By claiming a bonus, you confirm your understanding and acceptance of this Bonus Policy and any specific terms applicable to each bonus.
2. Types of Bonuses
2.1. Welcome Bonus
A one-time bonus is available to new players upon their first deposit. This may include a deposit match, free spins, or other rewards, as outlined in the promotion.
2.2. Deposit Bonus
This bonus offers extra funds based on the amount of a deposit. Details regarding the percentage match, minimum deposit, and maximum bonus amount are specified in the promotion.
2.3. Free Spins
Certain promotions may offer free spins on specific slot games. Winnings from free spins are subject to wagering requirements unless otherwise stated.
2.4. Cashback Bonus
A percentage of net losses within a specified period may be returned to players as a cashback bonus. Cashback amounts, minimum thresholds, and other conditions will be stated in the specific promotion.
2.5. Reload Bonuses and Loyalty Rewards
These recurring bonuses are available to existing players based on deposits, loyalty status, or other qualifying activities. Eligibility and bonus amounts are specified in the promotion.
3. Wagering Requirements
3.1. Wagering Requirement Definition
Each bonus may carry a wagering requirement (also known as a playthrough requirement) that must be met before any winnings can be withdrawn. Wagering requirements are typically expressed as a multiple of the bonus amount (e.g., 20x).
3.2. Contribution by Game Type
Different game types contribute differently toward fulfilling wagering requirements:
● Slots: 100%
● Table games: 10%
● Sportsbook bets: 0% (unless specified otherwise in the promotion)
Some games may be excluded from wagering requirements, as indicated in the promotion.
3.3. Bonus Expiry
Bonuses and their associated wagering requirements must be used within a set period (e.g., 30 days) unless otherwise stated. Unused bonuses will expire, and any winnings associated with them may be forfeited.
4. Restrictions and Limitations
4.1. Maximum Bet Limitation
While wagering with an active bonus, there may be a limit on the maximum bet amount. Bets exceeding the stated limit may void the bonus and any associated winnings.
4.2. Restricted Play and Bonus Abuse
Bonuses are intended for fair play. The following practices are prohibited and may result in bonus cancellation or account suspension:
● Delayed game tactics or low-risk betting to fulfill wagering requirements
● Using multiple accounts or colluding with other players
● Any other form of exploitation or abuse, as determined by LuckyJack24
4.3. Withdrawal Restrictions
Bonus funds and any winnings resulting from bonus funds are non-withdrawable until wagering requirements are met. If you request a withdrawal before meeting these requirements, the bonus funds and associated winnings may be forfeited.
5. Bonus Cancellation
5.1. Player Cancellation
Players may choose to cancel a bonus at any time. By doing so, the bonus and any associated winnings will be forfeited.
5.2. Platform Rights
LuckyJack24 reserves the right to modify, suspend, or cancel any bonus or promotion at our discretion. We may withhold or cancel any bonus if we suspect fraud, misuse, or a breach of this Bonus Policy.
6. Specific Promotion Terms
Each bonus or promotion may have unique terms and conditions, including but not limited to wagering requirements, eligibility restrictions, and game limitations. These specific terms are provided alongside each promotion and take precedence over this Bonus Policy.
7. Changes to the Bonus Policy
LuckyJack24 may update this Bonus Policy periodically to reflect changes in our offerings or regulatory requirements. All changes will be posted on this page, and your continued use of bonuses and promotions constitutes acceptance of the revised policy.
8. Contact Us
For any questions regarding this Bonus Policy or specific promotions, please contact us at support@luckyjack24.com.