PRIVACY POLICY
LuckyJack24 ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information collected from users ("you" or "players") of our platform.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information
When you register an account, we may collect certain personal data, including your name, contact information (email address), date of birth, and any other information required for compliance with legal and regulatory requirements.
1.2. Transactional Data
We record data related to your deposits, withdrawals, and wagers using supported payment methods. This includes transaction IDs, account details, and other payment-related information.
1.3. Technical and Usage Data
We collect technical information about your interactions with our platform, such as your IP address, device information, browser type, and activity logs.
1.4. Additional Information for Verification
In cases where further verification is required, we may request additional information or documents, such as government-issued IDs or proof of address, to comply with anti-money laundering (AML) and "Know Your Customer" (KYC) requirements.
2. How We Use Your Information
We use your information for the following purposes:
2.1. Account Registration and Management
To create and manage your account, verify your identity, and facilitate deposits, wagers, and withdrawals.
2.2. Service Improvement
To analyze platform usage, identify trends, and enhance the functionality and security of our services.
2.3. Legal Compliance
To fulfill our legal obligations, such as AML and KYC regulations, and cooperate with law enforcement or regulatory authorities when required by law.
2.4. Marketing and Communication
To send you updates on platform features, promotions, or events, but only if you have opted in. You may unsubscribe from these communications at any time.
3. Sharing Your Information
We may share your information with:
3.1. Service Providers
Third-party service providers who assist with payment processing, analytics, security, and platform management. These providers are bound by confidentiality agreements.
3.2. Regulatory and Legal Authorities
Government or regulatory agencies as required to fulfill our legal obligations, comply with licensing conditions, or respond to lawful requests.
3.3. Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the relevant entity, subject to this Privacy Policy.
4. Data Security
We implement industry-standard measures to protect your personal data against unauthorized access, alteration, or disclosure. This includes encryption of sensitive information and access restrictions. However, no system can be completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
5.1. Access
You may request access to the personal data we hold about you.
5.2. Correction
You may request that we correct any inaccurate or incomplete information.
5.3. Deletion
You may request deletion of your account and associated personal data, subject to any retention obligations under the law.
5.4. Data Portability
You may request a copy of your personal data in a structured format.
To exercise these rights, please contact us at support@luckyjack24.com.
6. Retention of Your Information
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.Τransactional and account data are securely anonymized.
7. Cookies and Tracking
Our platform uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, analyze usage, and tailor our marketing. You may disable cookies through your browser, though this may affect platform functionality.
8. International Data Transfers
Your data may be transferred and processed in other countries, including outside your jurisdiction, where data protection laws may differ. By using our platform, you consent to such transfers.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, with the date of the latest revision at the top. Continued use of our platform following updates indicates acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@luckyjack24.com.