Responsible Gaming Policy

LuckyJack24 Gaming Policy

Introduction

If you are concerned about your gambling habits, there are several guidelines you may find helpful:

Set limits on the amounts you want to wager or deposit.
Decide how long you want your gambling session to last and keep track of time.
Avoid letting gambling interfere with your daily responsibilities.
Gambling is not recommended if you are recovering from any form of dependency or if you are under the influence of alcohol, drugs, or prescription medication.
Remember that gambling should be recreational and not seen as a way to make money or recover debts. Recognizing that you might be developing a gambling problem is the first step toward regaining control.

General Guidelines

Gambling should be a form of entertainment, not a way to make money.
Avoid chasing losses.
Only gamble what you can afford to lose.
Keep track of the time and money spent while gambling.

The operator is committed to supporting Responsible Gambling initiatives. We recommend visiting www.responsiblegambling.org for further assistance if gambling becomes a concern.
For any inquiries, you can contact us at info@graucus.com.

Graucus Trade Ltd is dedicated to promoting responsible gambling, raising awareness of problem gambling, and enhancing prevention, intervention, and treatment efforts. Our Responsible Gambling Policy is designed to minimize the negative impacts of problem gambling while promoting responsible gambling practices.

We believe it is our responsibility to ensure that you can enjoy your wagering experience on our site, all while being fully aware of the social and financial risks of problematic gambling.

To assist our customers in gambling responsibly, we provide the following features:

Responsible gambling tools (deposit limits, loss limits, and session time limits) set by the members themselves.
Self-exclusion option available within the Account or by contacting Customer Support.
Links to GamCare, Gambling Therapy, and other organizations.
Self-protection and awareness resources.
Information and tools to prevent underage gambling.

Financial and Time Limits

It is mandatory to set limits for your account, which can be done in the relevant section of your account or by contacting Customer Service. These limits include:

The amount you can lose in a given period.
The amount you can deposit in a given period.
The amount of time you can spend gambling during a given period.

The limits you set are immediately applicable. They remain active for the time period selected (daily, weekly, or monthly) and automatically reset for the next period.
Open bets are included in relation to the loss limit. If you are unable to place a bet, please check with Cash Flow to ensure that open bets do not exceed your loss limit.

If you wish to increase any limit, you must contact Customer Service. You can reduce your limits at any time.

Temporary Account Closure / Self-Exclusion

At your discretion, you can restrict access to your account or self-exclude from the website either temporarily or indefinitely. To do this, you must email Customer Service.
Account blocking and self-exclusion requests take effect immediately. You can contact Customer Service if you wish to change any restriction on your account.

Maintaining Control

While most of our customers gamble responsibly, we understand that for some, it can be difficult. To help maintain control over your gambling, keep the following points in mind:

Gambling should be moderate and for entertainment, not for making a living.
Avoid chasing losses.
Only gamble when you can afford to cover your losses.
Track the time and money you spend gambling.
Use the loss limits functionality to control your spending. You can also set Deposit Limits and Time Limits for your gaming activity.
If you need a break from gambling, self-exclusion can be set by contacting Customer Service.

If you need help or want to talk to someone about your gambling concerns, please reach out to one of the organizations listed below.

Do You Think You Have a Problem?

If you are concerned that gambling may be negatively affecting your life or the life of someone else, the following questions can help you assess your gambling behavior:

Have you ever neglected your studies or work due to gambling?
Do you gamble to pass time or out of boredom?
Do you gamble alone and for long periods?
Have others criticized your gambling habits?
Have you lost interest in family, friends, or hobbies because of gambling?
Have you ever lied, borrowed, or stolen money to cover gambling losses?
Are you reluctant to spend money allocated for other goals on gambling?
Do you gamble until you lose all your money?
After losing money, do you feel compelled to gamble again to recover the losses?
Do you gamble after arguments, frustrations, or disappointments?
Has gambling ever caused you depression or suicidal thoughts?
Do you gamble to pay off debts or solve financial problems?
Have you ever lied about the amount of time or money spent on gambling?

The more "yes" answers you give, the more likely it is that you are facing difficulties with gambling. For professional advice and support, please contact one of the following organizations:

Underage Gambling

It is illegal for anyone under the age of 18 to open an account or gamble on our site. Graucus Trade Ltd takes this very seriously. We perform age verification checks on customers using payment methods available to individuals under 21, as well as random age verification checks on other customers.

Please Note: Any individual under 18 found using this site will forfeit any winnings and may be reported to the police.

Filtering Systems

If you share your computer with friends or family who are under the legal age to register or bet on our site, we recommend using parental filtering solutions, such as:

This concludes the Responsible Gaming Policy for Graucus Trade Ltd. If you need further assistance or clarification, please don't hesitate to contact us.